The Academy of Hotel and Facility Management offers the bachelor’s programmes International Hotel Management and International Real Estate and Facility Management.
The hospitality branch is all about the guest’s enjoyment. Enjoyment of an elegant hotel room, excellent service, tasty food and drinks. But how can a hotel set itself apart from all the other hotels? By means of experience concepts, customer relationship management, and setting the right price, for example.
There are many developments that affect the profession of facility management. Our work and care environment is changing dramatically due to technological advancements, heavy traffic, the emergence of the experience economy, and the privatisation of the health care sector. Our work pattern is changing too and workspace needs are becoming ever more demanding. In addition, more and more companies decide to fully outsource the management of their facilities.